Terms of service
Welcome to the Grazy Foods Inc. storefront, a registered company that markets food products in Canada under the names "Grazy" and "Séva." By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms and general conditions, we invite you not to visit the Grazy Foods Inc. website, www.grazy.co, storefront, get.grazy.co, or our various social platforms.
Site Usage
All users of this site agree that access to the site and its use are subject to the following general terms and conditions and any other applicable laws.
Our website is intended to offer products for purchase as well as provide information about our food products and supplementary information. You are authorized to browse the site, view our products, and access the available information.
The use of the Grazy Foods Inc. site constitutes your own agreement and responsibility. You undertake not to use our website for illegal, abusive, or rights-violating purposes.
Unauthorized exploitation, reproduction, or distribution of any content from our site is strictly prohibited.
Account
When you create an account with us, you must provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Products and Orders
All products listed on our website are subject to availability. We reserve the right to limit the quantities of any products that we offer.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
Pricing and Payment
Prices for our products are subject to change without notice.
We accept various forms of payment as indicated on our website. You agree to pay all charges incurred by you or any users of your account and credit card at the price(s) in effect when such charges are incurred.
Shipping and Delivery
We will make every effort to ship your order promptly. Delivery times may vary depending on your location and other factors.
We are not responsible for any delays in shipping or delivery caused by events outside our control.
Returns, Exchanges, and Reimbursements
To learn about returns, exchanges, and reimbursements, please refer to our Returns Policy.
Disclaimer
The information contained on the Grazy Foods Inc. website has not been evaluated by Health Canada and is not intended to diagnose, treat, or prevent any disease. The information on this website should not replace the advice of a healthcare professional.
Grazy Foods Inc. is not responsible for the misuse and/or improper use of any Grazy Foods Inc. product due to a customer or consumer using this website. Grazy Foods Inc. is also not responsible for any problems, difficulties, or cross-contamination that may arise from the consumer's use of foods sold by Grazy Foods Inc., its retailers, or partners.
Allergens are clearly indicated on the products, and consumers are fully responsible for checking this information. Users of this site and social platforms, both current and future, who do not consult their healthcare professional before consuming Grazy Foods Inc. products assume all risks and potential consequences.
No Warranty
Grazy Foods Inc. provides accurate and up-to-date information about their products but does not guarantee the accuracy of this information. This site, the information, and the products on it are presented without any warranties, whether explicit or implied.
According to applicable law, Grazy Foods Inc. disclaims all warranties, whether explicit or implied. Grazy Foods Inc. does not represent or warrant that the functions contained on this site are error-free or uninterrupted, that defects will be corrected, or that this site or the server making the site available is free of viruses. You agree to use this information at your own risk.
Limitation of Liability
Consumers of products offered by Grazy Foods Inc. do so at their own risk and will not hold Grazy Foods Inc. responsible in any way, including but not limited to health complications or other problems resulting from the consumption of the products.
In no event will Grazy Foods Inc. be liable for direct, indirect, consequential, or special damages resulting from the use or inability to use our website.
No Remedies
You agree to indemnify, defend, and hold Grazy Foods Inc., as well as its shareholders, officers, directors, employees, customers, subcontractors, and suppliers, harmless from all losses, expenses, physical and moral damages, and costs, including legal fees, resulting from any violation of these Terms or any activity related to your account by you or anyone else accessing it using your mobile phone, computer, or network.
Intellectual Property
All content, text, images, logos, trademarks, and other elements of this site are protected by copyright and belong to Grazy Foods Inc. or third parties. Unauthorized use is strictly prohibited.
You are authorized to view and download site content for strictly personal use, provided that you respect copyrights and other intellectual property rights. Any commercial use is strictly prohibited.
Privacy and Personal Data
To learn more about how Grazy Foods Inc. collects, uses, and protects your personal data, please refer to the Privacy Policy.
Changes to the Terms
Grazy Foods Inc. reserves the right to modify these Terms at any time. Changes will be published on the site. It is the user's responsibility to regularly consult these Terms to be aware of updates.
Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Quebec, Canada.
Contact Information
For any questions regarding these Terms, please contact us at info@grazy.co or the following postal address:
Grazy Foods Inc.
2385, Ave. Watt, Suite 110
Quebec (QC) G1P 3X2
Canada
Effective Date
These Terms came into effect on July 1, 2024.